Shadhin Kaj is an online platform where users may participate in different types of jobs, micro-tasks and other approved activities and may earn according to the applicable rules.
These Terms & Conditions apply when you use the platform or its features.
The Terms may be updated or changed from time to time.
Once an updated version becomes effective, continued use of the platform may be treated as acceptance of the updated Terms, subject to applicable law.
Users must also follow the Privacy Policy and all applicable laws.
02. Acceptance of Terms
Users must accept the Terms & Conditions and Privacy Policy where acceptance is required during registration.
Where a required consent checkbox is provided, registration may not be completed without the required consent.
Before completing any applicable verification process or payment, users should carefully read the rules shown on the relevant interface.
Any verification charge applicable to a service will be displayed on the relevant platform interface and may change over time.
03. Eligibility to Use the Platform
Users must be legally eligible to use the platform under the laws applicable to them.
Users from outside Bangladesh may use the platform where permitted, but they remain responsible for complying with the laws of their own country and the platform rules.
Currently supported payment methods may be limited to Bangladesh-supported payment services; foreign payment services may not be supported in every case.
If local law prohibits a user from using the platform, that user must not use the platform.
Where a verification charge applies, it must be paid voluntarily and at the user's own responsibility.
04. Account Registration
Users must provide accurate and complete information when creating an account.
Users must not create an account using another person's identity.
A person may maintain multiple accounts, provided that each account uses a separate mobile number and email address.
The same name may be used on more than one account if all other required account information and credentials are separate and valid.
Each account is treated as a separate account and any applicable verification charge may apply separately.
Users should update their information when it changes.
False, misleading or fraudulent information may result in account action.
Additional information may be requested for verification or security purposes.
Using multiple accounts to unfairly claim the same offer, task, reward or benefit more than once is prohibited.
05. Account Security
Users are responsible for protecting their passwords, login information and account access.
Passwords should be stored in a secure hashed form and should not normally be stored in readable original form.
If a password is forgotten, the approved password reset or recovery process should be used.
Customer Support may assist with account recovery after appropriate identity verification.
OTP and security information should only be provided through the appropriate official support or verification process.
If unauthorized access is suspected, the user should promptly contact official Support.
06. User Responsibilities
Provide accurate and truthful information.
Follow the Terms & Conditions, Privacy Policy and applicable laws.
Do not misuse any platform feature.
Do not engage in fraud, deception or attempts to obtain unfair benefits.
Do not violate another user's account or privacy.
Do not perform activities that may harm the platform or other users.
Do not exploit bugs or technical errors for unfair advantage.
Cooperate with reasonable security and verification procedures.
Report discovered bugs or security vulnerabilities to official Support instead of exploiting them.
The platform may consider providing a reward or recognition for responsible bug reports.
07. Prohibited Activities
The following activities are prohibited and may result in a warning, restriction, suspension or permanent termination depending on their seriousness:
Providing false information or using another person's identity.
Submitting fake payment screenshots, transaction IDs or fraudulent proof.
Using multiple accounts to repeatedly obtain the same offer, reward or benefit unfairly.
Using bots, automation or unauthorized software to obtain an unfair advantage.
Attempting to hack, compromise security or obtain unauthorized access.
Attempting to access or collect another user's account or data without authorization.
Intentionally disrupting normal platform operations.
Engaging in illegal, fraudulent, harmful or seriously abusive activities.
Violating copyright, trademark or other intellectual property rights.
Attempting to obtain earnings, commissions, bonuses or benefits through prohibited methods.
Defrauding, threatening, harassing or abusing Customer Support or other users.
Fake payment/proof: A first incident may receive a warning depending on the circumstances. Repeated or serious fraud may result in permanent account action.
08. Jobs & Tasks Rules
Micro-task payment amounts are generally fixed and will be shown within the relevant task.
Task rules, requirements and submission instructions will be provided where the task is offered.
Payments for other jobs, services or projects may vary according to market conditions, the nature of the work and the relevant agreement.
Users are responsible for reading the task description and applicable rules before starting work.
If an instruction is unclear, users should request clarification from Support or the relevant authority before beginning the task.
09. Task Submission & Proof
The required proof, screenshot, link, file or other evidence will be specified in the relevant task.
Proof format, size limits, submission deadlines and acceptable evidence may vary by task.
Users must follow the submission rules for the relevant task.
If sufficient instructions are not provided, users should request clarification before starting the work.
Fake, altered or misleading proof is prohibited.
10. Payment & Verification Rules
Applicable payment and verification rules will be displayed clearly on the relevant payment or withdrawal interface.
Before making a withdrawal, users must carefully read the minimum withdrawal amount, applicable charges and other withdrawal requirements shown there.
Users should contact official Support if they have questions or problems regarding withdrawals or payments.
Accurate information and valid evidence must be provided for payment verification.
11. Referral System
Eligible users may receive referral commission when a referred user joins and completes the applicable verification requirements.
A significant portion of the referral commission may be distributed among eligible users.
The referral structure may operate across multiple levels, and the levels or commission rates may change.
The applicable commission rates, levels and conditions will be described in the relevant Referral Program rules.
Fraudulent referrals, self-referrals or other abuse may result in cancellation or withholding of commissions or bonuses.
Any remaining portion may be retained for platform/company operations.
12. Balance, Earnings & Commissions
Users may view their balance, earnings and earnings history through the dashboard where the feature is available.
Valid earnings will be added to the account balance according to the applicable rules.
Where applicable, a portion of earnings may be distributed as lead/referral commission to eligible leaders through whom users joined.
The designated commission portion is not retained by the company as profit; it is distributed among eligible leaders according to the applicable referral structure.
Commission rates and levels may change from time to time.
Suspicious or fraudulent activity may result in commissions being temporarily held or cancelled.
13. Disputed Transactions
Users may request a review of payment, verification, earnings or transaction issues through official Support.
Users must provide accurate information and relevant evidence during a review.
The relevant transaction or amount may be temporarily held while an investigation is conducted.
False, forged or misleading evidence may result in account action.
Repeatedly submitting baseless or abusive disputes is prohibited.
14. Fraud & Abuse Prevention
Fraud, deception, manipulation and platform abuse are strictly prohibited.
Bots, automation tools and unauthorized software may not be used to manipulate the system.
Using another person's account or identity to obtain benefits is prohibited.
Multiple accounts may not be used to obtain an unfair advantage.
Artificially increasing referrals, commissions or bonuses is prohibited.
Fraud or abuse may result in cancellation of bonuses/commissions, account restriction, suspension or permanent termination.
15. Multiple Accounts Policy
A person may maintain multiple accounts.
Each account must use a separate mobile number and email address.
The same mobile number or email address may not be used on multiple accounts.
The same name may be used on multiple accounts if the other required account information and credentials are separate.
Multiple accounts may not be used to unfairly obtain the same reward, offer, task benefit or referral benefit.
16. Account Suspension & Restriction
Depending on the seriousness and circumstances of a violation, the platform may issue a warning, hold/cancel commissions, restrict withdrawals, temporarily suspend or permanently suspend/terminate an account.
Minor or first-time mistakes may receive a warning depending on the circumstances.
Serious fraud, security abuse or other serious violations may result in suspension or termination without prior warning.
Features or transactions may be temporarily restricted when necessary for investigation or review.
Where applicable, users may request a review or appeal through official Support.
Valid earnings are not automatically forfeited solely because an allegation is made; any action concerning funds will be considered based on policy, investigation and applicable law.
17. Account Termination
Users may request closure of their own account.
Account closure requests must be submitted through official Support.
The user may be required to provide complete information related to the account.
Account ownership will be verified for security purposes.
The platform may terminate an account for serious Terms violations, fraud, abuse or repeated violations.
Termination will result in loss of access to platform features.
Commissions, bonuses or benefits connected to fraud or policy violations may be cancelled.
Some records may remain stored after termination when required for legal, security or legitimate business purposes.
18. Appeal & Review Process
If a user believes a decision was incorrect, they may request an appeal or review through official Support.
The appeal should include accurate information and relevant evidence.
Intentionally false or misleading appeals are prohibited.
The platform may review a matter again if new and material evidence becomes available.
Review decisions will be based on applicable policies, evidence, security considerations and applicable law.
19. Payment Verification & Transaction Records
Secure records may be maintained for verification and payment transactions.
Records may include transaction ID, time, status, amount and other necessary information.
Detailed administrative records will not normally be publicly accessible and may be retained by authorized administrators/support personnel.
Users may view applicable verification status or limited transaction information where available.
Users may request a review of an incorrect or disputed transaction through official Support.
Fake transaction IDs or payment proof may constitute a Terms violation and may result in account action without warning where appropriate.
20. User-Generated Content & Submissions
Users may submit content, screenshots, links, files or other materials when required for tasks or platform services.
Submitted content must be truthful, lawful and compliant with the relevant task rules.
Users must not submit content that violates another person's copyright, privacy or legal rights.
The platform may retain and review submissions for verification, dispute resolution, security or other legitimate purposes.
Fraudulent, misleading or unlawful submissions may result in account action.
21. Intellectual Property
Shadhin Kaj's logo, brand name, branding, design, website content, software, graphics and other proprietary resources may be owned by or licensed to the platform/company.
Platform branding or proprietary resources may not be used without authorization.
Branding or resources may not be used in a way that creates false affiliation, endorsement or an unauthorized official relationship.
If an unauthorized use is reported, the platform may investigate the matter.
Where appropriate evidence exists, the platform reserves the right to take legal action under applicable law.
22. Platform Availability & Technical Issues
Shadhin Kaj will make reasonable efforts to provide reliable and accessible services. However, the website, server, hosting, network, maintenance, updates or other technical factors may temporarily limit, slow or interrupt service.
Where planned maintenance or updates are scheduled, notice may be provided in advance where reasonably possible.
Notices may be published through the website, official Telegram channel, YouTube channel or other official groups/channels.
Users may be asked through official notices to pause relevant activities while maintenance is in progress.
Advance notice may not be possible for emergency server, hosting or technical problems.
The platform will make reasonable efforts to resolve issues within its control.
Third-party hosting, server, network or infrastructure problems may be outside the platform's complete control.
Temporary technical downtime does not necessarily mean that the service is being permanently discontinued.
Users should review official notices and available information before important tasks or transactions.
23. System Errors, Bugs & Exploits
Intentionally using a bug, system error or security vulnerability to obtain an unfair benefit is prohibited.
Users who discover a bug should report it to official Support instead of exploiting it.
The platform may consider a reward or recognition for responsible bug reports.
Intentional exploitation, fake transactions, malicious manipulation or obtaining unfair benefits through a bug are serious Terms violations.
Any attempt to exploit a bug or abuse a system vulnerability may result in account suspension or permanent termination without warning.
Illegal or unauthorized commissions, bonuses, balances or other benefits obtained through an exploit may be cancelled, reversed or adjusted.
24. Fair Use & Platform Integrity
Platform resources, features and content must be used only for lawful and authorized purposes.
Users must respect copyright, trademark, privacy and ownership rights.
Platform content, branding or resources may not be distorted, misleadingly presented or used without authorization.
Use that harms the platform or another user, manipulates the system or creates an unfair advantage is prohibited.
Violations will be handled according to their seriousness, intent, impact and available evidence.
25. User Communication & Customer Support
Users may first seek assistance from the referral/support person through whom they joined, if that person is able to provide the required support.
If that person cannot provide support or the matter is beyond their ability, the user may contact official Customer Support directly.
Any user may contact official Support at any time regarding a problem, question, complaint or other support need.
All communication must remain polite, respectful and professional.
Abusive language, obscene language, threats, insults, harassment or other seriously disrespectful behavior are strictly prohibited.
Serious abusive, obscene, threatening or harassing behavior may result in permanent account blocking/termination without warning.
Where serious misconduct occurs, the platform may take action concerning account benefits, bonuses, commissions or balance in accordance with applicable policy and law.
Users must provide accurate account or transaction information when requested for support.
26. Privacy Policy Relationship
The Privacy Policy explains how user personal data may be collected, used, stored and protected.
The Terms & Conditions and Privacy Policy are related documents and both apply to platform use.
Users should read and comply with the applicable Privacy Policy.
Privacy-related matters will be handled according to the applicable Privacy Policy and law.
27. Limitation of Liability
The platform will make reasonable efforts to provide safe and reliable services. However, internet connections, devices, electricity, banking systems, payment gateways, hosting, servers, networks and other third-party systems may be outside the platform's complete control.
Users use the platform at their own responsibility.
Users are responsible for securing their devices, account credentials and internet/security environment.
The platform does not disclaim liability for intentional misconduct or liability that cannot legally be excluded.
Nothing in this section is intended to remove rights that cannot lawfully be limited under applicable law.
28. Service Modifications & Discontinuation
The platform may modify, update, suspend or discontinue services, features, task systems, payment methods, referral systems or other functionality when necessary.
Where reasonably possible, advance notice may be provided for significant planned changes.
Emergency technical, security or legal circumstances may require changes or suspension without advance notice.
The platform does not guarantee that a feature, rate or service will remain unchanged after an update.
Any valid outstanding amount will be considered according to applicable policy, investigation and law.
29. Governing Law & Jurisdiction
These Terms & Conditions will be governed by applicable Bangladeshi law and other applicable laws to the extent legally relevant.
Any dispute should first be addressed through official support, review or discussion where reasonably possible.
If a dispute cannot be resolved through discussion, it may be handled according to applicable law and jurisdiction.
30. Entire Agreement & Severability
These Terms & Conditions, the Privacy Policy and applicable official policies form the principal contractual framework for use of the platform.
Informal or verbal statements do not override the written Terms unless properly authorized and officially issued.
If any provision is found to be invalid or unenforceable, its effect will be limited only to the extent necessary.
All remaining provisions will remain effective to the fullest extent permitted by law.
Where necessary, a lawful provision that most closely preserves the intended purpose may be applied to the extent permitted by applicable law.
31. Contact Us
Questions, complaints, appeals, account issues, payment issues and other support requests should be submitted through the platform's official contact/support channels.
Current official contact methods will be listed on the Contact Us page or other official channels.
For security purposes, Support may request additional identity or account verification.
The platform may not be responsible for transactions or payments made through unofficial channels.
The platform may change official communication channels and may announce such changes through the official website or other official channels.
Emergency notices and service updates may be published through official communication channels.
Users may first seek assistance from their referral/support person and may contact official Customer Support at any time if the matter cannot be resolved there.
All communication with Support must remain polite, respectful and professional.
Serious abusive, obscene, threatening or harassing behavior may result in permanent account blocking/termination without warning.
32. Changes to Terms & Conditions
The platform may modify, revise or update these Terms & Conditions when necessary.
Where reasonably possible, significant changes may be announced through the website, official Telegram, YouTube channel or other official communication channels.
Continued use of the platform after updated Terms become effective may constitute acceptance of the updated Terms, to the extent permitted by applicable law.
Users are responsible for reviewing the Terms periodically for updates.
33. Effective Date & Acceptance
These Terms & Conditions become effective from the effective date specified by the platform.
By registering, logging in or using the platform's services, the user agrees to these Terms & Conditions.
If a user does not agree with these Terms, the user must not use the platform.
The latest effective version of these Terms will apply, subject to applicable law.